Site policy
Privacy Policy
This policy explains the information we collect, how it is used, and the choices available to you.
Last updated: February 24, 2026
Last Updated: February 24, 2026
This Privacy Policy describes how The Sign Catalog, a brand of Smart Looks LLC (“we,” “us,” or “our”), collects, uses, and shares your personal information when you use our website. Smart Looks LLC is the legal entity and merchant of record for all transactions conducted through this site.
Table of Contents
- Information We Collect
- How We Use Your Information
- Information Sharing
- Cookies and Tracking
- Data Security
- Your Rights
- Changes to This Policy
- Contact Us
1. Information We Collect
Personal Information
When you use our website, we may collect the following types of personal information:
- Contact information such as name, email address, and phone number
- Billing and shipping addresses
- Payment information processed through secure third party payment providers
- Account credentials
- Communications with us
Automatically Collected Information
We automatically collect certain information about your device and how you interact with our website, including:
- IP address
- Browser type and version
- Pages you view
- Time and date of visits
- Time spent on pages
- Referring website addresses
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services
- To process transactions and send related order information
- To send administrative information such as order confirmations and policy updates
- To respond to comments, inquiries, and customer service requests
- To personalize user experience
- To analyze website usage and improve performance
- To protect against fraudulent or unauthorized activity
- To comply with legal obligations
3. Information Sharing
We may share personal information in the following circumstances:
- Service Providers: With third party vendors who provide services on our behalf, including payment processors, shipping carriers, hosting providers, analytics providers, and IT support services.
- Business Transfers: In connection with a merger, acquisition, restructuring, or sale of assets involving Smart Looks LLC.
- Legal Requirements: When required to do so by law or when necessary to protect the rights, property, or safety of Smart Looks LLC, our customers, or others.
- With Your Consent: When you have given explicit consent to share your information.
We do not sell personal information to third parties.
4. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our website and store certain information.
You can instruct your browser to refuse cookies or to indicate when a cookie is being sent. If cookies are disabled, some portions of the website may not function properly.
We use both session and persistent cookies for the following purposes:
- Essential Cookies: Required for the website to function
- Performance Cookies: Help us understand how visitors interact with the website
- Functionality Cookies: Allow the website to remember user preferences
- Targeting Cookies: Used to deliver relevant marketing content
5. Data Security
Smart Looks LLC implements appropriate technical and organizational security measures designed to protect personal information. However, no method of transmission over the Internet or electronic storage is completely secure.
While we strive to use commercially reasonable safeguards, we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- Access: Request copies of your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of personal information where applicable
- Restriction: Request limitation of processing
- Portability: Request transfer of your information
- Objection: Object to certain processing activities
To exercise these rights, contact us using the information below.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page and the “Last Updated” date will be revised accordingly. Changes become effective upon posting.
8. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Smart Looks LLC
Doing business as The Sign Catalog
Niles, Illinois
Email: privacy@thesigncatalog.com